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Downloads & Refunds

Download Policy

All digital files (eBooks, downloads, worksheets, templates, guides, etc.) are final sale.
Once a file is purchased and delivered, no refunds, exchanges, or cancellations are permitted.

If you experience issues accessing your download, please contact us and we will resend the file or assist with troubleshooting.

Terms & Conditions

Terms & Conditions

Last Updated: November 30, 2025

Welcome to our online store. By accessing, browsing, or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please do not use the site.

 

1. General Information

This website is operated through the Wix.com platform. Purchases made here include Print-to-Order items fulfilled by third-party production partners and books sold directly through Amazon. By using this site, you acknowledge that you are responsible for reviewing all policies prior to purchase.

 

2. Product Information

We strive to provide accurate product descriptions, sizing, colors, and images. However, due to variations in monitors and the custom nature of print to order and custom design products, slight differences in color or placement may occur. These variations are not considered defects.

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3. Pricing & Payments

All prices listed are in USD unless otherwise stated.
We accept the following payment methods:

  • Wix Payments

  • PayPal

  • Stripe

  • Apple Pay

  • Google Pay

We reserve the right to update pricing, discontinue items, or modify features at any time without prior notice.

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4. Order Processing

Print-to-Order and custom print items begin production immediately after purchase. Because each item is made to order, orders cannot be canceled once processing has begun. Production typically takes 3–7 business days before the item ships.

*Amazon book purchases follow Amazon’s fulfillment and delivery policies.

 

5. Refunds & Exchanges

We do not offer refunds on any purchases, including physical products, books, and digital items.

Exchanges may be available only for:

  • Damaged items

  • Defective items

  • Incorrect items received

To request an exchange, you must contact us within 14 days of delivery and provide:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

Books purchased through Amazon must be returned or exchanged through Amazon customer service.

 

6. Digital Product Policy

Digital downloads (eBooks, templates, guides, etc.) are final sale. No refunds, cancellations, or exchanges are provided for digital content.

 

7. Shipping & Delivery

Shipping times vary based on the product, production partner, and customer location. Once shipped, tracking information will be provided.

We are not responsible for:

  • Delays caused by carriers

  • Incorrect shipping information provided by the customer

  • Lost or stolen packages marked “delivered” by the carrier

More details can be found in our Shipping Policy.

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8. Intellectual Property

All content on this website—including text, images, graphics, logos, and designs—is protected by copyright law and may not be copied, reproduced, sold, or distributed without permission.

 

9. Third-Party Links

Some links may direct you to third-party websites such as Amazon. We are not responsible for their policies, content, or practices. Please review their terms before completing a purchase.

 

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use of our products or website. By using this site, you assume full responsibility for your purchase decisions and product usage.

 

11. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

 

12. Contact Us

If you have questions regarding these Terms & Conditions, please reach out through our Contact page or email us directly.

Shipping Policy

1. Order Processing Time

Print-to-Order/custom print items require time for production before shipping.
Typical processing time:
3–7 business days (excluding weekends and holidays)

*Books purchased from Amazon follow Amazon’s processing and delivery timelines.

 

2. Shipping Timeframes

Estimated shipping windows:

  • Domestic (U.S.): 3–10 business days

  • International: 7–21 business days

Shipping times may vary depending on carrier delays, customs clearance, or holiday demand.

 

3. Shipping Confirmation & Tracking

Once your order ships, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates to appear.

 

4. Incorrect Shipping Information

Please double-check your shipping address at checkout.
We are not responsible for:

  • Delays due to incorrect or incomplete addresses

  • Reshipping fees if an order is returned because of an address error

Customers are responsible for any additional fees.

 

5. Lost or Stolen Packages

If a package is marked “delivered” by the carrier but is missing, please contact the carrier directly.
We cannot replace or refund lost or stolen packages once they are scanned as delivered.

 

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 14 days with:

  • Your order number

  • Photos of the item and packaging

  • A short description of the issue

We will work with our production partner to resolve the issue and arrange a replacement, if applicable.

 

7. Multiple Shipments

Orders containing multiple items may arrive in separate packages depending on the production partner and product type.

 

8. International Customs & Duties

International buyers are responsible for any customs fees, import taxes, or duties. These charges vary by country and are not included in shipping costs.

 

9. Amazon Book Orders

Books sold through Amazon are shipped and delivered exclusively by Amazon.
Please refer to your Amazon account for tracking, returns, or delivery updates.

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